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Utah Insurance

2016 Administrative Actions

Insurer Licensees

Settlement Agreement & Consent Order

Hartford Life and Accident Insurance Company, Hartford Life Insurance Company and Hartford Life and Annuity Insurance Company:
Docket No. 2016-100 AD; Order effective August 16, 2016.
The Department adopts and approves the Regulatory Settlement resulting from a Multi-State Market Examination of the Companies settlement practices, procedures and policies administration relating to claims, and the use of Social Security Death Master File or similar database or service, including the companies’ efforts to identify the owners and beneficiaries of unclaimed Proceeds.

Standard Insurance Company:
Docket No. 2016-098 AD; Order effective August 16, 2016.
The Department adopts and approves the Regulatory Settlement resulting from a Multi-State Market Examination of the Companies settlement practices, procedures and policies administration relating to claims, and the use of Social Security Death Master File or similar database or service, including the companies’ efforts to identify the owners and beneficiaries of unclaimed Proceeds.

AXA Equitable Insurance Company and AXA Equitable Life & Annuity Company, Mony Life Insurance Company, Mony Life Insurance Company of America, U.S. Financial Life Insurance Company:
Docket No. 2016-002 AD; Order effective January 5, 2016
The Department adopts and approves the Regulatory Settlement resulting from a Multi-State Market Examination of the Companies settlement practices, procedures and policies administration relating to claims, and the use of Social Security Death Master File or similar database or service, including the companies’ efforts to identify the owners and beneficiaries of unclaimed Proceeds.

Brooke Life Insurance Company and Jackson National Life Insurance Company, Jackson National Life Insurance Company of New York:
Docket No. 2016-001 AD; Order effective January 5, 2016
The Department adopts and approves the Regulatory Settlement resulting from a Multi-State Market Examination of the Companies settlement practices, procedures and policies administration relating to claims, and the use of Social Security Death Master File or similar database or service, including the companies’ efforts to identify the owners and beneficiaries of unclaimed Proceeds.

Cease & Desist Order

Vision Care Direct: E-Case #3773; Order effective May 19, 2016.
Violations: 31A-4-102,103 and 104 – Conducted an unauthorized insurance business.
31A-8a-201(1)(b) – Operated an unlicensed health discount program.
Forfeiture: $4,000
License Limitation: Cease and Desist

Surrender

None

Revocation

None

Probation

None

Suspension

None

Cancellation

None

Forfeiture

Liberty Mutual General Insurance Company: E-Case #3841; Order effective December 13, 2016.
Violations: R590-190-6(2) – Failure to respond within 15 days to requests from its insured; and
R590-190-10(3) – Failure to promptly pay the valid insurance claim within 30 days.
Forfeiture: $10,000

Arnout Global Assurance: E-Case #3817; Order effective October 13, 2016.
Violations: R590-238-6 – Respondent failed to submit annual audits for the years ending 12-31-2014 and 12-31-2015;
31A-37-501(2)(a) – Respondent failed to submit annual report for the year ending 12-31-2015;
R590-238-6 – Respondent failed to maintain an approved captive manager; and
R590-238-20(3)(4) – Respondent failed to pay annual renewal and e-commerce fees for period ending 06-30-2016.
Forfeiture: $10,000 stayed based on the condition that payment of the renewal fee for the period ending June 30, 2016 of $5,300 was paid and voluntary dissolution documents received by the Commissioner.

John Hancock Life & Health Insurance Company: E-Case #3833; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

Pacific Life Insurance Company: E-Case #3831; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

Senior Health Insurance Company of Pennsylvania: E-Case #3834; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

John Hancock Life Insurance Company: E-Case #3832; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

Time Insurance Company: E-Case #3829; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

Union Security Insurance Company: E-Case #3836; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

Washington National Insurance Company: E-Case #3835; Order effective October 21, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

Country Life Insurance Company: E-Case #3825; Order effective October 3, 2016.
Violation: R590-148-25 – Respondent failed to electronically file its Long Term Care Report on or before June 30, 2016.
Forfeiture: $750

National Health Insurance Company: E-Case #3800; Order effective July 5, 2016.
Violation: 31A-2-202(4) – Failure to respond to an inquiry of the Commissioner.
Forfeiture: $750

United States Fire Insurance Company: E-Case #3799; Order effective August 25, 2016.
Violations: 31A-21-201(1)(a) and (2) – Respondent incorrectly used policy forms filed with the Department;
31A-22-701 and R590-220-6 – Respondent failed to file Utah Accident and Health Insurance Group Questionnaires for eight associations;
31A-22-701(2)(h) and R590-220-6 – Respondent incorrectly certified that the policy filing was compliant with Utah statutes and rules;
31A-23a-402 – Respondent violated Unfair Marketing Practices statutes by failing to supervise the associations and the manner in which the association membership was marketed, as well as the incorrect and incomplete information given to consumers;
31A-23a-103 – Respondent utilized unlicensed producers;
31A-23a-115 – Respondent utilized unappointed producers.
Forfeiture: $172,250

Forethought Life Insurance Company: E-Case #3792; Order effective June 20, 2016.
Violations: R590-146-14(C) – Failure to electronically file its Annual Filing of Premium Rates on or before May 31, 2016;
R590-146-14(B) – Failure to electronically file its Refund Calculation and Benchmark Ratio on or before May 31, 2016;
R590-146-22 – Failure to electronically file its Report of Multiple Policies on or before May 31, 2016.
Forfeiture: $750

Unicare Life & Health Insurance Company: E-Case #3793; Order effective June 20, 2016.
Violations: R590-146-14(C) – Failure to electronically file its Annual Filing of Premium Rates on or before May 31, 2016;
R590-146-14(B) – Failure to electronically file its Refund Calculation and Benchmark Ratio on or before May 31, 2016;
R590-146-22 – Failure to electronically file its Report of Multiple Policies on or before May 31, 2016.
Forfeiture: $750

State Farm Mutual Automobile Insurance Company: E-Case #3794; Order effective June 20, 2016.
Violations: R590-146-14(C) – Failure to electronically file its Annual Filing of Premium Rates on or before May 31, 2016;
R590-146-14(B) – Failure to electronically file its Refund Calculation and Benchmark Ratio on or before May 31, 2016;
R590-146-22 – Failure to electronically file its Report of Multiple Policies on or before May 31, 2016.
Forfeiture: $750

Washington National Insurance Company: E-Case #3795; Order effective June 20, 2016.
Violations: R590-146-14(C) – Failure to electronically file its Annual Filing of Premium Rates on or before May 31, 2016;
R590-146-14(B) – Failure to electronically file its Refund Calculation and Benchmark Ratio on or before May 31, 2016;
R590-146-22 – Failure to electronically file its Report of Multiple Policies on or before May 31, 2016.
Forfeiture: $750

Liberty Mutual General Insurance Company: E-Case #3786; Order effective June 27, 2016.
Violations: R590-190-6 – Respondent failed to timely contact and respond to claimants within 15 days upon notification of a claim;
R590-190-10(2) – Respondent failed to notify the claimant within 30-days after receipt of proof of loss to accept or deny the claim and failed to send the claimant a letter setting forth reasons additional time was needed to investigate the claim every 45 days thereafter.
Forfeiture: $5,000

State Farm Mutual Automobile Insurance Company: E-Case #3787; Order effective June 20, 2016.
Violation: 31A-30-106 – Failure to file its Actuarial Certification Report via SERFF on or before April 1, 2016.
Forfeiture: $750

Unitedhealthcare Life Insurance Company: E-Case #3789; Order effective June 20, 2016.
Violation: 31A-30-106 – Failure to file its Actuarial Certification Report via SERFF on or before April 1, 2016.
Forfeiture: $750

Aetna Health of Utah Inc.: E-Case #3791; Order effective June 20, 2016.
Violation: 31A-30-106 – Failure to file its Actuarial Certification Report via SERFF on or before April 1, 2016.
Forfeiture: $750

CSE Safeguard Insurance Company: E-Case #3781; Order effective June 6, 2016.
Violation: 31A-22-305.3(9) – Failed to timely schedule an arbitration date and tender payment.
Forfeiture: $2,000

Humana Insurance Company: E-Case #3771; Order effective: May 25, 2016.
Violation: 31A-22-613.5(4)(b) and R590-271 – Failed to provide accurate call center data by April 1, 2016.
Forfeiture: $5,000

Humana Medical Plan of Utah: E-Case #3772; Order effective: May 25, 2016.
Violation: 31A-22-613.5(4)(b) and R590-271 – Failed to provide accurate call center data by April 1, 2016.
Forfeiture: $5,000

Casualty Underwriters Insurance Company and Inter-Americas Insurance Corp. Inc.: E-Case #3756; Order effective May 31, 2016.
Violations: 31A-26-303 – Provides that no insurer may engage in any unfair claim settlement practice;
R590-190-11 – Provides that an insurer shall fairly, equitably and in good faith attempt to compensate a claimant for all losses incurred including all applicable taxes, license fees and other fees incident to transfer of evidence of ownership of a comparable automobile.
Forfeiture: $9,500

Vision Care Direct: E-Case #3773; Order effective May 19, 2016.
Violations: 31A-4-102,103 and 104 – Conducted an unauthorized insurance business.
31A-8a-201(1)(b) – Operated an unlicensed health discount program.
Forfeiture: $4,000
License Limitation: Cease and Desist

Unigard Insurance Company: E-Case #3723; Order effective April 19, 2016.
Violations: Rule 590-190-10 – Failed to complete its investigation of a claim within 30 days from proof or loss;
31A-26-303 – Delaying an investigation or payment is an unfair claim settlement practice.
Forfeiture: $2,000

First American Title Insurance Company: E-Case #3731; Order effective March 11, 2016.
Violations: 31A-2-202(6) – Failure to provide complete and accurate information in response to an inquiry of the commissioner.
31A-23a-115(1)(b) – Failure to update company information, such as individual appointments as required by statute.
Forfeiture: $6,500

Ameriplan Corporation: E-Case #3729; Order effective February 22, 2016.
Violations: 31A-8a-202 – Operated health discount program on a lapsed license.
Forfeiture: $750

Public Letter of Admonition

None


Individual & Agency Licensees

Cease & Desist Order

Keystone Insurance Services: E-Case #3726; Order effective May 9, 2016.
Violation: 31A-23a-402(1)(a)(i) – Respondent used a misleading website name. An administrative hearing was held. The Administrative Law Judge determined that the website domain name was in violation of Utah statute. Respondent was ordered to cease using the website domain.
License Limitation: Cease and desist

Revocation

Sommer Randall Bowler: E-Case #3844; Order effective: December 21, 2016.
Violations: 31A-23a-111(5)(b)(xiv) and (xv) – Pled guilty to three felony charges involving fraudulent insurance acts.
License Limitation: Revoked

Jeffrey Dee Call: E-Case #3783; Order effective: May 31, 2016.
Violation: 31A-23-107 – In being convicted of a felony involving dishonesty or breach of trust, Respondent demonstrated that he does not meet the character requirements to hold an insurance producer license pursuant to Utah Code.
License Limitation: Revoked

Colin Patrick Terry: E-Case #3759; Order effective June 8, 2016.
Violations: 31A-31-103 – The respondent committed a fraudulent insurance act by adding additional endorsements without the consent of the insured and providing false and misleading information to the insurer;
31A-23a-105, 31A-23a-106 – The respondent failed to disclose a termination for cause when applying for a line of authority with the department;
31A-23a-107 – Requires a producer to be trustworthy and be of good character. The respondent’s actions violated this provision.
License Limitation: Revoked

Gregory Thomas Smith: E-Case #3653; Order effective May 13, 2016.
Violation: U.C.A.63G-4-209 – Respondent failed to appear either in person or through counsel resulting in a Default Order.
License Limitation: Revoked

David E. Lee: E-Case #3682; Order effective April 21, 2016.
Violation: U.C.A.63G-4-209 – Respondent failed to appear either in person or through counsel resulting in a Default Order.
License Limitation: Revoked

Suspension

None

Probation

Kevin W. King: E-Case #3854; Order effective: December 8, 2016.
Violation: 31A-23a-107 – Requires a producer to be trustworthy and be of good character. The respondent’s actions violated this provision.
License Limitation: Probation 24 months

Brad C. Kuhnhausen: E-Case #3837; Order effective November 8, 2016.
Violations: 31A-23a-402 and 31A-23a-111 – Commissioner is authorized to take action against a licensee who violates Department laws or rules. By signing Agent of Record letters on behalf of consumers, without their authorization, Respondent committed violations, by:
Subsection (xvi)(B) – demonstrating untrustworthiness;
Subsection (xviii)(B) – forging another’s name to a document relating to an insurance transaction; and
Subsection (xxiv) – engaging in a business method or practice that endangers the legitimate interests of customers and the public.
Forfeiture: $2,500
Probation: 6 months

Michael R. Marzo: E-Case #3757; Order effective May 13, 2016.
Violations: 31A-23a-111(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-23a-111(5)(b)(iv) – failure to pay final judgment rendered by the state;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License granted conditionally, probation 12 months

Fast N Furious Bail Bonds: E-Case #3752; Order effective June 17, 2016.
Violations: 31A-23a-302 – Failure to designate an individual to act on behalf of the agency;
R590-186-6 – Failure to issue bail bonds only through a licensed bail agent appointed to an insurer or designated to a bail bonds surety;
31A-23a-409 and R590-170 – Failure to establish and maintain a trust account and commingling trust monies with personal and business monies.
Forfeiture: $7,000, stay $3,500 pending successful probation
License Limitation: 24-month probation

Citadel Title and Escrow, LLC: E-Case #3777; Order effective May 16, 2016.
Violations: 31A-23a-413 – and Admin. Rule R592-11 – Failure to timely file the 2016 Annual and Controlled Business reports for calendar year 2015 by the annual due date of April 30.
Forfeiture: $1,000
License Limitation: 24-month probation

Zachary Daniel Lovingier and ZDL Holdings DBA Optimized Health Plans: E-Case #3710; Order effective January 13, 2016.
Violations: 31A-23a-103 – Respondent operated an unlicensed insurance agency;
31A-23a-402.5 – Respondent provided gift cards of value in excess of $10 in exchange for insurance quotes.
Forfeiture: $5,000
License Limitation: 12-month probation

Forfeiture

Security Title & Abstract Company: E-Case #3824; Order effective September 17, 2016.
Violations: 31A-23a-103 – Requirements of license; and
31A-23a-302 – Agency designations. Respondent failed to renew agency license and conducted title and escrow services during the time license lapsed. Conducted title and escrow services without an active association.
Forfeiture: $1500

Beehive Bail Bonds: E-Case #3842; Order effective November 29, 2016.
Violations: 31A-23a-302(1) – Failed to designate an individual to an agency;
31A-23a-408 – Failed to appoint an individual to act on behalf of the agency; and
R590-186-6 – Failed to designate an individual to an agency.
Forfeiture: $1,200

Brad C. Kuhnhausen: E-Case #3837; Order effective November 8, 2016.
Violations: 31A-23a-402 and 31A-23a-111 – Commissioner is authorized to take action against a licensee who violates Department laws or rules. By signing Agent of Record letters on behalf of consumers, without their authorization, Respondent committed violations, by:
Subsection (xvi)(B) – demonstrating untrustworthiness;
Subsection (xviii)(B) – forging another’s name to a document relating to an insurance transaction; and
Subsection (xxiv) – engaging in a business method or practice that endangers the legitimate interests of customers and the public.
Forfeiture: $2,500
Probation: 6 months

International Benefits Administrators, LLC: E-Case #3815; Order effective August 25, 2016.
Violations: 31A-23a-105 (2)(b) and (c) – Failed to report an administrative action taken by another state within 30 days;
31A-23a-402 and R590-154-5 – Failed to register an assumed name with the commissioner.
Forfeiture: $2,500

Beehive Bail Bonds, LLC; E-Case #3818; Order effective September 7, 2016.
Violations: 31A-23a-105 and 31A-23a-106 – Failed to have a license type of Resident Producer Organization with the qualification of “Casualty”.
Forfeiture: $1,000.

Aladdin Bail Bonds: E-Case #3809; Order effective August 30, 2016.
Violation: 31A-35-607 – Failed to file a form with the Commissioner.
Forfeiture: $2,500

Martin Murray Ferguson: E-Case #3810; Order effective August 16, 2016.
Violations: 31A-23a-402, R590-130-4, R590-130-6 – Respondent misrepresented association memberships as insurance policies and had misleading advertising on his website.
Forfeiture: $4,500

Kornerstone Administrative Services: E-Case #3796; Order effective August 8, 2016.
Violations: 31A-6a-103 – Respondent issued vehicle protection product warranties without registering 30 days prior to use;
31A-6a-104(2)(b) – Respondent failed to include proper disclosures in its contracts.
Forfeiture: $5,000

First American Title Insurance Agency: E-Case #3788; Order effective June 24, 2016.
Violation: R590-142-6(1) – Respondent, as a Continuing Education Provider failed to record a course completion record for continuing education within fourteen (14) days of the completed course.
Forfeiture: $1,000

MBA Benefit Administrators, Inc.: E-Case #3797; Order effective July 11, 2016.
Violation: 31A-25-201 – Respondent conducted business as a third party administrator without a license.
Forfeiture: $5,000

Arches Title Insurance Agency LLC: E-Case #3776; Order effective May 27, 2016.
Violation: 31A-23a-413 – Respondent failed to file its 2016 Annual and Controlled Business reports by the annual due date of April 30.
Forfeiture: $1,000

Unity Title, LLC: E-Case #3780; Order effective June 7, 2016.
Violations: 31A-23a-413 and 31A-23-415 – Respondent failed to file its 2016 Annual and Controlled Business reports by the annual due date of April 30.
Forfeiture: $1,000

Jim Fink: E-Case #3782; Order effective June 28, 2016.
Violation: 31A-23a-111 – Committed an insurance unfair trade practice or fraud in the conduct of business.
Forfeiture: $2,000

Fast N Furious Bail Bonds: E-Case #3752; Order effective June 17, 2016.
Violations: 31A-23a-302 – Failure to designate an individual to act on behalf of the agency;
R590-186-6 – Failure to issue bail bonds only through a licensed bail agent appointed to an insurer or designated to a bail bonds surety;
31A-23a-409 and R590-170 – Failure to establish and maintain a trust account and commingling trust monies with personal and business monies.
Forfeiture: $7,000, stay $3,500 pending successful probation
License Limitation: 24-month probation

GBS Benefits, Inc.: E-Case #3711; Order effective June 13, 2016.
Violations: 31A-23a-501(2) and 31A-23a-412(2)(b) – Failure to execute non-commission compensation disclosures with clients;
31A-2-201(1) and (6) – Failure to provide accurate and complete responses to the Department;
31A-23a-302 and R590-244-12 – Failure to timely designate agents to the agency license.
Forfeiture: $35,000

Closeline Settlements of UT, LLC: E-Case #3753; Order effective March 28, 2016.
Violations: 31A-23a-415 – and Admin. Rule R592-10 – Failure to pay an assessment when due.
Forfeiture: $1,500

Citadel Title and Escrow, LLC: E-Case #3777; Order effective May 16, 2016.
Violations: 31A-23a-413 – and Admin. Rule R592-11 – Failure to timely file the 2016 Annual and Controlled Business reports for calendar year 2015 by the annual due date of April 30.
Forfeiture: $1,000
Probation: 24 months

Landcar Agency Inc. DBA Total Care Auto: E-Case #3754; Order effective April 26, 2016.
Violations: 31A-6a-103 – Respondent failed to file Vehicle Protection Product (VPP)Warranty’s and issued over 15,000 contracts which may not be issued, sold or offered for sale 30 days prior to use.
31A-6a-104 – Respondent violated the statute when it failed to include proper disclosures in its contracts.
Forfeiture: $10,000

Boulder Administration Services: E-Case #3760; Order effective April 28, 2016.
Violation: 31A-25-201 – Respondent operated an unlicensed Third-Party Administrator.
Forfeiture: $5,000

Zachary Daniel Lovingier and ZDL Holdings DBA Optimized Health Plans: E-Case #3710; Order effective January 13, 2016
Violations: 31A-23a-103 – Respondent operated an unlicensed insurance agency;
31A-23a-402.5 – Respondent provided gift cards of value in excess of $10 in exchange for insurance quotes.
Forfeiture: $5,000
Probation: 12 months

Richard E Davis: E-Case #3755; Order effective April 20, 2016.
Violation: U.C.A. 31A-23a-402 – Provided false and misleading information relating to an insurance product.
Forfeiture: $2,500

Frederick Hawkes: E-Case #3732; Order effective March 10, 2016.
Violations: 31A-23a-205(2) – Respondent was operating in this state without an appointment from one or more authorized bail bond surety insurers of licensed bail bond surety companies;
31A-35-402 – Respondent executed or issued bail bonds in this state without holding a current appointment from a bail bond surety or current designation from a bail bond company.
Forfeiture: $1,000

Title West: E-Case #3742; Order effective March 30, 2016.
Violations: 31A-23a-103: requirements of license;
31A-23a-302: Agency designations. Respondent failed to renew agency license and conducted title and escrow services during the time license lapsed. Conducted title and escrow services without an active association.
Forfeiture: $3,000

Ken Garff Insurance Agency: E-Case #3718; Order effective April 6, 2016.
Violations: 31A-2-308(1)(b) – Respondent failed to designate individuals to act on the agency’s behalf;
31A-23a-302(7)(b) – Respondent negligently supervised a producer.
Forfeiture: $10,000 for its failure to report designated individual producers to the Utah Insurance Commissioner.
Forfeiture: $5,000 for negligently supervising its designated individual producer.

Breaking Bad Bail Bonds: E-Case #3736; Order effective March 15, 2016.
Violation: 31A-35-607 – Failed to use required, filed forms.
Forfeiture: $2,000

Bert J. Christenson: E-Case #3721; Order effective February 18, 2016.
Violation: 31A-23a-205 (2) – Respondent was operating in this state without an appointment from one or more authorized bail bond surety insurers of licensed bail bond surety companies.
31A-23a-402 – Respondent executed or issued bail bonds in this state without holding a current appointment from a bail bond surety or current designation from a bail bond company.
Forfeiture: $2,500

ISmile, LLC: E-Case #3725; Order effective February 9, 2016.
Violation: 31A-8a-202 – Operated health discount program on a lapsed license.
Forfeiture: $750

StoneHaven Dental: E-Case #3724; Order effective February 9, 2016.
Violation: 31A-8a-202 – Operated health discount program on a lapsed license.
Forfeiture: $750

Futurity First Insurance Group and Corby Hansen: E-Case #3712; Order effective February 1, 2016.
Violations: 31A-23a-302 – Respondent failed to timely designate agents to agency license;
31A-2-202(6) – respondent failed to submit accurate and complete responses to the Department;
R590-154-8 – respondent represented in marketing material that the Department had approved advertising material;
31A-23a-402(1)(a)(i) – respondents conducted Medicare Informational Workshops as a method of soliciting leads for the sale of insurance. The actions were considered misleading and deceptive and violated Federal Medicare laws.
Forfeiture: $8,750

National Enrollment Services and Howard Labow: E-Case #3685; Order effective January 19, 2016.
Violations: 31A-23a-103 – Unlicensed insurance producer activity.
Forfeiture: $3,000

License Surrendered

Christopher Charles Ferguson, Integrity Insurance Group, Integrity Insurance Advisors: E-Case #3798; Order effective October 4, 2016.
Violations: 31A-31-103 – Engaged in a fraudulent insurance act by submitting applications to the insurer that contained false and misleading information;
31A-23a-402 – Manipulated customer names to obtain a higher score which removed the mandatory underwriting approval in order to bind the policy;
31A-23a-107 – Violated the provision which requires a producer to be of good character and trustworthiness;
31A-23a-301 – Represented agencies that were not licensed with the Department;
31A-23a-409 – Received premium that was not forwarded to the insurer.
License Limitation: Surrendered in lieu of administrative action, the licensee may not apply for any insurance license in the State of Utah within 5 years.

Nathaniel J. Scoffield: E-Case #3775; Order effective July 26, 2016.
Violation: 31A-2-202 – Termination for cause by Insurer.
License Limitation: Surrendered in lieu of administrative action

Hudson Title and Escrow, LLC: E-Case #3778; Order effective June 2, 2016.
Violation: 31A-23a-413 and 31A-23-415 – Respondent failed to file its 2015 and 2016 Annual and Controlled Business reports by the annual due date of April 30;
Respondent failed to pay an assessment when due.
License Limitation: Surrendered in lieu of administrative action

Micah Platt: E-Case #3758; Order effective May 18, 2016.
Violation: 31A-23a-111 – Unqualified for a license
License Limitation: Surrendered in lieu of administrative action

Stephani Flemming Lydic: E-Case #3699; Order effective: February 2, 2016.
Violation: 31A-2-202 – Termination for cause by Insurer.
License Limitation: Surrendered in lieu of administrative action

License Denied

Brian L. Velimirovich: E-Case #3853; Order effective October 24, 2016.
Violations: 31A-23a-111(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application by answering “No” to the question regarding any prior administrative action;
31A-23a-105(2)(b) – Failing to report an administrative taken against you by the state of Nevada; and
31A-2-202(4) – Failing to reply to reasonable written inquiry from the Commissioner.
License Limitation: License denied

David Phillip Cardwell: E-Case #3850; Order effective: October 19, 2016.
Violations: 31A-23a-111(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application by answering “No” to the question regarding any prior administrative action;
31A-23a-105(2)(b) – Failing to report an administrative taken against you by the state of Florida; and
31A-2-202(4) – Failing to reply to reasonable written inquiry from the Commissioner.
License Limitation: License denied

Scott Ward: E-Case #3851; Order effective: October 19, 2016.
Violations: 31A-23a-111(5)(b)(iv) – failure to timely pay a final judgment rendered against you in this state; and
31A-23a-111(5)(b)(xxii) – failure to pay state income tax.
Limitation: License denied

Jayson George Cohen: E-Case #3852; Order effective: August 23, 2016.
Violations: 31A-23a-111(5)(b)(ix) –Providing incorrect, misleading, incomplete, or materially untrue information in the license application by answering “No” to the question regarding any prior administrative action;
31A-23a-105(2)(b) – Failing to report an administrative taken against you by the State of Nevada; and
31A-2-202(4) – Failing to reply to reasonable written inquiry from the Commissioner.
License Limitation: License denied

Engage Ins LLC: E-Case #3838; Order effective September 21, 2016.
Violations: 31A-23a-105(2)(b) – Failure to report at the time of filing the license application a criminal prosecution taken against you;
31A-23a-111(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-2-202(4) – Failing to reply to a reasonable written inquiry from the commissioner.
License Limitation: License denied

Shantel L. Fox aka Shantel L. Hatanaka: E-Case #3785; Order effective September 16, 2016.
Violations: 31A-23a-107 – failure to meet the trustworthy character requirements for licensing;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Amber Boulton: E-Case #3819; Order effective June 2, 2016.
Violations: 31A-23a-107 – failure to meet the trustworthy character requirements for licensing;
31A-23a-105(2) Failure to report at the time of filing the license application a criminal prosecution taken against you;
31A-23a-111(5)(b)(ix) – providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-23a-111(5)(b)(iv) – failure to timely pay state income tax;
31A-23a-111(5)(b)(iv) – failure to timely pay a final judgment rendered against you in this state;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Amber Boulton: E-Case #3820; Order effective June 2, 2016.
Violations: 31A-23a-107 – failure to meet the trustworthy character requirements for licensing;
31A-23a-105(2) Failure to report at the time of filing the license application a criminal prosecution taken against you;
31A-23a-111(5)(b)(ix) – providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-23a-111(5)(b)(iv) – failure to timely pay state income tax;
31A-23a-111(5)(b)(iv) – failure to timely pay a final judgment rendered against you in this state;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Shawn Bruce Brown: E-Case #3821; Order effective June 28, 2016.
Violations: 31A-26-213 (5)(b)(ix) – providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-26-203(2)(b) – Failing to report an administrative action taken against you in another jurisdiction;
31A-2-202(4) – Failing to reply to a reasonable written inquiry from the Commissioner.
License Limitation: License denied

Stephen Ivan Wittert: E-Case #3806; Order effective March 15, 2016.
Violations: 31A-26-213(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-26-203(2)(b) – failing to report an administrative action taken against you in another jurisdiction.
License Limitation: License denied

Tyler Jacob Empey: E-Case #3805; Order effective March 18, 2016.
Violations: 31A-23a-111(5)(b)(xiv) – Convicted of a felony;
31A-23a-111(5)(b)(xxiii) – convicted of a felony involving dishonesty in violation of 18 U.S.C. Section 1033 and therefore under 18 U.S.C. Section 1033 is prohibited from engaging in the business of insurance;
31A-23a-111(5)(b)(iv) – failure to timely pay a final judgment rendered against you in this state;
31A-23a-104 – committing an act that is a ground for denial, suspension, or revocation as set forth in 31A-23a-105 or 111;
31A-23a-107 – failure to meet the trustworthy character requirements for licensing;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Angelica Maria Lozano: E-Case #3804; Order effective April 11, 2016.
Violations: 31A-23a-107 – Failure to meet the trustworthy character requirements for licensing;
31A-23a-105(2)(b)&(c) – failure to report at the time of filing the license application a criminal action taken against you;
31A-23a-111(5)(b)(ix) – providing incorrect, misleading, incomplete, or materially untrue information in the license application;
31A-23a-111(5)(b)(iv) – failure to timely pay a final judgment rendered against you in this state;
31A-23a-111(5)(b)(iv) – failure to timely pay final judgment rendered against you in this state;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Talisha Goodrich: E-Case #3803; Order effective April 28, 2016.
Violations: 31A-23a-107 – Failure to meet the trustworthy character requirements for licensing;
31A-23a-111(5)(b)(xiv) – convicted of a felony;
31A-23a-111(5)(b)(xxiii) – convicted of a felony involving dishonesty in violation of 18 U.S.C. Section 1033 and therefore under 18 U.S.C. Section 1033 is prohibited from engaging in the business of insurance;
31A-23a-111(5)(b)(iv) – failure to timely pay a final judgment rendered against you in this state;
31A-23a-111(5)(b)(xxi) – failure to comply with order imposing a child support obligation;
31A-23a-104 – committing an act that is a ground for denial, suspension, or revocation as set forth in 31A-23a-105 or 111;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Nikolaos L Paras: E-Case #3802; Order effective May 17, 2016.
Violations: 31A-23a-202(4) – Failure to respond to a reasonable written inquiry from the commissioner;
31A-23a-105(2)(b)&(c) – failure to report within 30 days of final disposition an administrative action taken against you by the state of Indiana;
31A-26-213(5)(b)(ii) – violation of an insurance statute.
License Limitation: License denied

Nikolaos L Paras: E-Case #3801; Order effective May 17, 2016.
Violations: 31A-23a-202(4) – Failure to respond to a reasonable written inquiry from the commissioner;
31A-23a-105(2)(b)&(c) – failure to report within 30 days of final disposition an administrative action taken against you by the state of Indiana;
31A-26-213(5)(b)(ii) – violation of an insurance statute.
License Limitation: License denied

Cynthia Elaine Robertson: E-Case #3767; Order effective February 18, 2016.
Violations: 31A-23a-107 – Failure to meet the trustworthy character requirements for licensing;
31A-23a-111(5)(b)(i) – Unqualified for a license.
License Limitation: License denied

Cynthia Elaine Robertson: E-Case #3768; Order effective February 18, 2016.
Violations: 31A-23a-107 – Failure to meet the trustworthy character requirements for licensing;
31A-23a-111(5)(b)(i) – Unqualified for a license.
License Limitation: License denied

Stephen Allen Eicholtz: E-Case #3746; Order effective January 19, 2016.
Violations: 31A-26-213(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application
31A-26-203(2)(b) – Failing to report an administrative taken against you in another jurisdiction
License Limitation: License denied

Joshua Pondexter: E-Case #3741; Order effective January 13, 2016.
Violation: 31A-23a-111(5)(b)(ix) – Providing incorrect, misleading, incomplete, or materially untrue information in the license application.
License Limitation: License denied

Mauricio Melendez: E-Case #3740; Order effective January 14, 2016.
Violations: 31A-23a-111(5)(b)(xxiii) – Having been convicted of a felony involving dishonesty
31A-23a-107 – Failure to meet the character requirements for licensing
31A-23a-111(5)(b)(iv) – Failure to pay final judgment rendered by the state
31A-23a-111(5)(b)(i) – Unqualified for a license
License Limitation: License denied

Franklin Huggins: E-Case #3707; Order effective January 15, 2016.
Violations: 31A-23a-107 – Failure to meet the character requirements for licensing
31A-23a-111(5)(b)(xvi) – Used fraudulent or dishonest practices or demonstrated untrustworthiness or financial irresponsibility in the conduct of business in this state; and
31A-23a-111(5)(b)(xxiv) – Engaged in methods or practices that endangered the legitimate interests of his customers or the public in conducting business.
License Limitation: License denied

Timothy V. Provost: E-Case #3709; Order effective January 28, 2016.
Violations: 31A-23a-111(5)(b)(xvi) – demonstrating untrustworthiness or financial irresponsibility in the conduct of business;
31A-23a-107 – failure to meet the character requirement for licensing;
31A-23a-111(5)(b)(i) – unqualified for a license.
License Limitation: License denied

Public Letter of Admonition

Gallagher Benefit Services, Inc.: I-Case #68081; dated December 19, 2016.
Violation: 31A-23a-103 and 31A-23a-402 – An individual licensee may not advertise as a consultant without a consultant license. Respondent’s marketing material was misleading.
Public Letter of Admonition

Arla Jean Huck: I-Case #67793; dated October 17, 2016.
Violation: 31A-23a- 402(8) – An individual licensee may not engage in any unfair or deceptive acts or practices in the business of insurance.
Public Letter of Admonition

Jose Ornelas: I-Case #67258; dated May 23, 2016.
Pursuant to 31A-23a-302(7) – an individual licensee is responsible for the actions of the agency as a designated licensee and as the qualifying title individual.
Violations: 31A-23a-413 and Admin. Rule R592-11 – Failure to file the 2016 Annual and Controlled Business Reports by the annual due date of April 30.
Public Letter of Admonition

John V. Mayer: I-Case #67260; dated May 25, 2016.
Pursuant to 31A-23a-302(7) – An individual licensee is responsible for the actions of the agency as a designated licensee and as the qualifying title individual.
Violations: 31A-23a-413 and Admin. Rule R592-11 – Failure to file the 2016 Annual and Controlled Business Reports by the annual due date of April 30.
Public Letter of Admonition

Jamie L. Hudson: I-Case #67217; dated May 19, 2016.
Pursuant to 31A-23a-302(7) – an individual licensee is responsible for the actions of the agency as a designated licensee and as the qualifying title individual.
Violations: 31A-23a-413 and Admin. Rule R592-11 – Failure to file the 2016 and 2015 Annual and Controlled Business Reports by the annual due date of April 30;
31A-23a-415 – Failure to pay an assessment when due.
Public Letter of Admonition

Michael P. Chabries: I-Case #67217; dated May 19, 2016.
Pursuant to 31A-23a-302(7) – an individual licensee is responsible for the actions of the agency as a designated licensee and as the qualifying title individual.
Violations: 31A-23a-413 and Admin. Rule R592-11 – Failure to file the 2016 and 2015 Annual and Controlled Business Reports by the annual due date of April 30;
31A-23a-415 – Failure to pay an assessment when due.
Public Letter of Admonition

AAA Bail Bonds: I-Case #67240; Dated June 3, 2016.
Violations: 31A-35-402 – Allowed a bail bond producer to issue a bail bond in the state without holding a current designation from a bail bond company;
R590-186-6 – Failure to issue bail bonds through a designated agent.
Public Letter of Admonition

Lydolph & Weierholt Title Insurance Agency: I-Case 67263; dated May 24, 2016.
Violations: 31A-23a-413 – Failure to file the 2016 Annual and Controlled Business Reports for calendar year 2015, by the annual due date of April 30;
Admin. Rule R592-11 – Annual and Controlled Business Report filing requirements.
Public Letter of Admonition

Paul Lydolph: I-Case 67263; dated May 24, 2016.
Pursuant to 31A-23a-302(7), – an individual licensee is responsible for the actions of the agency as a designated licensee and as the qualifying title individual.
Violations: 31A-23a-413 – Failure to file the 2016 Annual and Controlled Business Reports for calendar year 2015, by the annual due date of April 30;
Admin. Rule R592-11 – Annual and Controlled Business Report filing requirements.
Public Letter of Admonition

Old Republic National Title Insurance Company: I-Case 66813; dated March 14, 2016.
Violations: 31A-23a-115 – Appointment of individual and agency insurance producer, limited line producer, or managing general agent – Reports and list;
Admin. Rule R592-244-4 Requirement to electronically submit license applications, appointments, designation, and license amendments. Old Republic National Title Insurance Company failed to reappoint TitleFirst Title Insurance Agency company appointment.
Public Letter of Admonition