Prometric is now offering a remote testing and proctoring tool for insurance licensees in Utah. Licensees can now take their license examinations at a Prometric test center or online using the ProProctor tool.
The system uses advanced AI and live proctoring staff to ensure testing is fair, reliable, and accurate. More information is available on Prometric’s website.
Fingerprinting must still be done in person at a Prometric testing site.
The Utah Insurance Commissioner finds as follows:
1. The Utah Insurance Commissioner entered the Order Establishing Standards for Obtaining and a Process for Issuing a Temporary Resident Individual Producer License dated April 21, 2020.
2. On June 1, 2020, the Utah Insurance Department’s license testing vendor, Prometric, will open its facilities in Utah for the purpose of testing and taking fingerprints of candidates for a Utah two-year resident individual producer license.
3. With the opening of Prometric’s facilities, there is no longer a need for a temporary resident individual producer license in Utah.
Based on the above findings, and pursuant to Utah Code §§ 31A-2-201(4) and 31A-23a-114(5), the Commissioner enters the following Order:
1. Effective June 15, 2020, the Insurance Department will not accept an application for a temporary resident individual producer license.
2. Effective June 1, 2020, the Insurance Department will accept an application for a two-year resident individual producer license. The application shall be submitted electronically using SIRCON or NIPR.
3. An application for a temporary resident individual producer license that is pending on June 15, 2020 will be processed in the ordinary course of business unless withdrawn.
4. A current temporary license is valid for 180 days from date of issuance.
5. A current temporary license will be inactivated if its holder obtains a two-year resident individual producer license before the end of the temporary license period.
6. A temporary license holder is subject to the conditions and requirements of the Order Establishing Standards for Obtaining and a Process for Issuing a Temporary Resident Individual Producer License dated April 21, 2020.
Dated: May 27, 2020
/s/ Todd E. Kiser
Utah Insurance Commissioner
The Utah Insurance Commissioner finds as follows:
1. Due to social distancing restrictions from the COVID-19 pandemic, the Utah Insurance Department’s license testing vendor, Prometric, has temporarily closed its facilities in Utah.
2. As a result of the closure, a person who seeks a resident individual producer license is unable to apply.
3. Consistent with Utah Code § 31A-23a-114(1)(a)(ii)(A), the public interest will best be served by providing standards for obtaining and a process for issuing a temporary resident individual producer license.
4. Consistent with Utah Code § 31A-23a-114(5)(a)(i), the limitations on the authority of a temporary licensee as set forth in the Order below are necessary to protect insureds and the public.
Based on the above findings, and pursuant to Utah Code §§ 31A-2-201(4) and 31A-23a-114(5), the Commissioner enters the following Order:
1. The Insurance Department may issue a temporary resident individual producer license to a person who satisfies the requirements of this Order. A holder of a temporary resident license is not eligible for a non-resident license in another state.
2. Beginning April 23, 2020, a license application will be available through and shall be submitted electronically using SIRCON.
3. An applicant shall submit the following as an attachment to the license application using SIRCON’s attachment utility feature:
A. proof that the applicant, during the temporary license period, will be affiliated with and sponsored by a licensed insurance company or by a licensed agency producer that is in good standing with the Department and is responsible for the applicant’s acts occurring in the course and scope of the temporary licensure;
B. proof that the applicant will be supervised on the job by a licensed individual producer who is in good standing with the Department and who is affiliated with the sponsoring insurance company or agency;
C. proof that the applicant has successfully completed 40 hours of training in the line(s) of authority for which a license is sought as identified in the Exam Content Outlines of the Utah Insurance Department License Information Bulletin, https://insurance.utah.gov/wp-content/uploads/LicensingBulletin.pdf; and
D. proof that the sponsoring insurance company or agency will immediately notify the Department if the applicant’s affiliation or sponsorship ends before the last day of the temporary license period.
4. The requirements of paragraph 3 above can be satisfied by submitting a completed Certification of Compliance with Temporary License Requirements, attached. The Certification is also available on the Department’s website. The Certification must be signed and dated by an owner, partner, officer, or designated responsible licensed producer of the sponsoring insurance company or agency.
5. An application will be denied if the applicant:
A. fails to submit sufficient proof as required in paragraph 3 above;
B. has a felony conviction or a misdemeanor conviction involving fraud, misrepresentation, theft, or dishonesty; or
C. has a pending criminal proceeding in which the applicant is charged with a felony or a misdemeanor involving fraud, misrepresentation, theft, or dishonesty.
7. A license is valid for 180 days from date of issuance. The Commissioner may exercise discretion to shorten this period if the license testing vendor opens its facilities before the temporary license expires. The Commissioner will inactivate a temporary license if the licensee obtains a two-year individual producer license before the end of the temporary license period.
8. A temporary licensee may represent only the following: the sponsoring insurance company and its affiliates; the sponsoring agency and insurance companies to which the agency is appointed.
9. A temporary license may be revoked at any time if the licensee:
A. is not affiliated with and sponsored by the sponsoring insurance company or agency identified in the licensee’s application;
B. is not supervised on the job by a licensed individual producer who is in good standing with the Department and who is affiliated with the sponsoring insurance company or agency identified in the licensee’s application;
C. has a felony conviction or a misdemeanor conviction involving fraud, misrepresentation, theft, or dishonesty; or
D. has a pending criminal proceeding in which the applicant is charged with a felony or a misdemeanor involving fraud, misrepresentation, theft, or dishonesty.
10. The legal grounds for denying, suspending, or revoking a two-year individual producer license, and the legal grounds for penalizing a two-year individual producer licensee, apply equally to a temporary license and licensee.
Dated: April 21, 2020
/s/ Todd E. Kiser
Utah Insurance Commissioner
PDF Version
Order of the Commissioner 2020-1: Order Establishing Standards for Obtaining and a Process for Issuing a Temporary Resident Individual Producer License
Certification of Compliance with Temporary License Requirements
Under federal law, a person who has a certain type of felony conviction cannot engage in the business of insurance without the written consent of the insurance commissioner. The process for obtaining that consent is detailed on the Exam & Licensing Procedures page.
Beginning January 1, 2010, producers may not accept or receive any compensation from an insurer or third party administrator for the placement of a health benefit plan as per 31A-23a-501, other than a hospital confinement indemnity policy, unless prior to the customer’s purchase of the health benefit plan the producer:
Producers are welcome to use the sample Producer Agreement and Compensation Disclosure drafted by the department.
Pursuant to UCA Rule R590-244 other than the few exceptions provided in the rule, all license applications, appointments, designations and license amendments are now required to be submitted electronically to the department using SIRCON or NIPR. The forms may be used only for those exceptions that cannot be submitted electronically via SIRCON or NIPR. All others may be rejected as incomplete and returned to the submitter without being processed, with any paid fees forfeited to the State of Utah.
At this time, license cancellation/surrender request are not available through SIRCON or NIPR. To cancel/surrender your license, please complete and submit Section 4 of the Change Request Form by faxing to 385-465-6055 or emailing as a PDF Attachment to licensing.uid@utah.gov.
The department no longer issues letters of certification. Licensees can now obtain letters of certification electronically through SIRCON. To do so, go to, and click on the link entitled, “Request a Letter of Certification.”
Many state insurance departments are no longer requiring letters of certification, as most are utilizing the Producer Database (PDB) through the National Association of Insurance Commissioners (NAIC).
A Letter of Clearance is requested when a resident producer is leaving the state and wishes to be licensed in another state.
At this time, clearance letter requests are not available through SIRCON or NIPR. To obtain a Letter of Clearance, please submit the Clearance Letter Request Form by faxing to 385-465-6055 or emailing as a PDF attachment to khardman@utah.gov. Upon issuing a Letter of Clearance, the Utah resident License will be inactivated.
The Clearance Letter Request Form also offers the option to convert your resident license to a non-resident license. This is done as a courtesy by the Department, free of charge. The date of expiration for the non-resident license will remain the same date your resident license would have expired. The resident license in your new resident state must be obtained within 60 days of issuance of the Utah non-resident license, or the Utah non-resident license will be terminated for failure to maintain home state license. You will be subject to reinstatement fees should you choose to reactivate the license within 1 year.
The department no longer prints and mails hard copies of licenses. Licenses can be printed from SIRCON. Click on the link ‘Print a license.’ You will need the last 4 digits of the social security number and the Utah license number. Please note that there will be a $5.50 charge. However, if you register and request it through Producer Edge, you can get a free copy of your license.
* To obtain the license number, use the Licensee Search tool on the department’s website.
