Attention Utah Medicaid Pharmacy Providers and Members

The Utah Medicaid pharmacy vendor, Change Healthcare, is experiencing a network and system outage preventing Medicaid from accessing pharmacy claim information. This outage impacts the ability to process pharmacy claims, and Medicaid members attempting to fill a prescription.

More information is available at Medicaid: Utah Department of Health and Human Services website including Member and Provider FAQs.

Updates are also available at Change Healthcare.

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Looking to file a complaint? Want to lookup an agent or a company? Shopping for insurance? Find the answers to your needs on our consumer page.

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Are you a producer or insurer? Are you looking for information on title and escrow? Need information on filing electronically? Visit our licensee page to get everything you need.

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