Information for Consumers

Does your Agent/Company Have a Valid License?

To be sure that the person selling you insurance is licensed to do so, ask them to show you their insurance license. Write down their license number and name then use our Licensee Search opens in a new tab tool to verify they have a license for the product they are selling.

For Additional Information

Call Producer Licensing at 801-957-9240. Give the person answering the phone the name and license number of the person you are checking on and ask if they have a valid insurance license.

If you prefer, email us at

The following information is also available on licensed agents.

  • How long they have been licensed
  • What lines of insurance they are licensed to sell
  • Whether administrative action has been taken against them and why
  • For which companies they are appointed (authorized) to sell

Beware of Unauthorized Insurance Entities

If you have purchased insurance that seems too good to be true, and if the company, agent or trade group claims that it is not required to be licensed under Utah insurance law, then please contact us!

For insurance related to home, auto, or other property — Property & Casualty Division.

For insurance related to health, life, or ongoing care — Health & Life Division.

Disaster preparedness

Before a disaster

No area is completely safe from the possibility of a natural disaster. You can get specific information about what to expect in your community and how to prepare by contacting your local American Red Cross. Or go online at Information is also available at

After the disaster

A few words about safety – never try to re-enter your home or attempt any repairs unless it is safe to do so. Watch for broken power lines, shattered glass, splintered wood or sharp protruding objects and slick spots. Don’t use electrical appliances that have been exposed to water unless they’ve been checked by a technician.

Contact your insurance company as soon as possible. Call your agent, the company’s toll-free number or get in touch with the company’s representatives in the area. The local operations center/disaster information center should be aware of what companies have teams in the area, their locations or contact information. Typically, announcements will be made on the radio and in newspapers.

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C.L.U.E. (Comprehensive Loss Underwriting Exchange) is a claims history database that enables insurance companies to access consumer claims information when they are underwriting or rating an insurance policy.

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Understanding how insurers use your credit history

A growing number of personal auto and homeowners insurance companies now use consumer credit information to decide whether to issue policies and what premiums to charge for those policies.

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