About the Insurance Department
The Utah Insurance Department is part of the U.S. insurance regulatory framework which is a highly coordinated state-based national system designed to protect policyholders and to serve the greater public interest through the effective regulation of the U.S. insurance marketplace.
TThrough the National Association of Insurance Commissioners (NAIC), U.S. insurance regulators establish national standards and best practices, conduct peer reviews and coordinate their regulatory oversight to better protect the interests of consumers while ensuring a strong, viable insurance marketplace. U.S. insurance regulators also participate in the International Association of Insurance Supervisors (IAIS) along with the NAIC by participating in major standard setting initiatives, including working with fellow regulators from around the world to better supervise cross-border insurers, identifying systemic risk in the insurance sector, and creating international best practices.
Utah Insurance Department Priorities
Vision
An insurance market that is regulated fairly and accessible to all Utahns.
Mission
An insurance market that is regulated fairly and accessible to all Utahns.
Core Values
The Department continually works to implement four core values in all that we do. They are:
- Fairness
- The Department is committed to considering all views during the decision-making process and applying applicable laws in an equitable and consistent manner.
- Transparency
- The Department conducts business in an open and accessible manner, as legally allowed.
- Compassion
- People who contact the Department are looking for help. We will bring compassion to our interactions with those people by respecting and listening to them. Regardless of the outcome, each person should feel heard and understood.
- Integrity
- The Department will honor its commitments and follow the law, and its actions and decisions will be clear and understandable.
Strategic Plan
The Department’s strategic plan contains strategies and annual workplans designed to streamline government; improve efficiency, productivity, and customer service; and link Department plans to the state budgeting process. It provides a vision for the agency, guides agency initiatives, and informs future budgeting processes.
Work Plan
The Department reviews and updates the work plan portion of its Strategic Plan annually. Previous versions are archived below.